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Executive Overview

Accessibility That Meets Our Customers Needs

 

Ongoing Effort
We are continuing to advance existing technical properties and introducing new digital systems that continue to ensure that our website is accessible to everyone. We will continue to advance all our digital properties to make the user experience that is absolute best user experience we can provide.

Consumer Feedback
No website can function effectively without the ongoing support and feedback of our Bethany users. We give our customers easy access to us, letting them ask questions or raise concerns about the issues they have about ADA or any website usability struggles they may have. We want our customers to be active critics of our digital properties so that we can provide the best user experience possible.

Accessibility Assistance

We provide online assistance for any user that may have a technical problem. We invite any feedback or comments to help improve the user experience. Consumers accessing any part of the website can call us at 952.944.2121 or access any of our online support by emailing us at bethany@bethanyinternational.org. We go to tremendous lengths to provide the information, items, or transactions our customers seek through any communication method that is accessible for them.

 

We are using the latest technologies and best practices. Our website development standards from the very beginning are designed with a commitment to provide the best user experience for every customer. We don’t use automation tools or overlay tools because they do not provide the best user experience and are prone to errors. Every site is designed and tested to make sure the underlying technology we use is effectively supporting users with disabilities or anyone who is using ADA assisted tools.

 

The user experience must achieve several basic functions to meet ADA standards. A disabled user must be able to easily access customer service if they need assistance.

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